Customer Testimonials
Gault Chevrolet is dedicated to delivering a reputable and trustworthy experience, whether you’re buying a car or scheduling service. The feedback from our satisfied customers highlights our commitment to excellence and activecommunity involvement.
Whether you’re looking to buy a new truck or get service on your well-loved SUV, we understand the importance of choosing a reputable and trustworthy location. At our family-owned and -operated Endicott Chevy dealership, we offer an informative, easygoing and fun experience that customers appreciate. We’re committed to ensuring every visit meets your expectations and builds on our trusted reputation!
Why Do Drivers Choose Gault Chevrolet in Endicott, NY?
With over 90 years of automotive experience and in our fourth generation of family ownership, Gault Chevrolet is a cornerstone of Endicott. When you shop for a new Chevy SUV or truck with us, you can be confident knowing that we’re not just another dealership — we’re active participants in the community. Additionally, we make the buying process straightforward for out-of-state shoppers seeking the trusted Gault Chevrolet experience.
We go above and beyond with certified Chevy service in Endicott, providing not only reliable maintenance but also offering an on-site auto body shop for your convenience. Our dedication to quality auto service explains why so many local Chevy fans consistently choose us as their dealership of choice.
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Leave Gault Chevrolet a Review
Hearing from our customers helps us refine our services and maintain our reputation as a reputable and trusted dealership. We value your feedback and are always looking to enhance your experience. If you’ve recently visited, please leave us a review. Let us know how we did and share your thoughts on what we can do to improve your next visit.
Contact Gault Chevrolet in Endicott today to experience the difference that has made us a trusted name in the automotive world.
Learn More: Our Staff’s Picks | Is Now a Good Time to Buy? | Why Buy Used?
Although my repair was more extensive than I expected I feel confident driving knowing it was done right. My customer service rep ,Michael, was amazing! He is definitely an asset to the company!!
Sales department is wonderful, service department is AWFUL. Had my blazer in there for 2 different reasons, 2 different times and was told they could not figure out the "sound" or "duplicate the warning light". Though a different service department at a different dealership had no problem finding the problem and fixing it.
Body work was well done. They kept extending the time it would take to fix
Salesman and whole team made buying our truck a joy. Great about answering questions and explaining throughout process.
Always excellent customer service. They offer me a shuttle to and from work or if they can drop it back off to me
My Chevy is still running fine, happy I didn’t pay you for nothing. Read my earlier review
A very nice experience having my vehicle work on. Everyone was very nice, not like some of the garages I used to go to have my truck worked on.
I called Mathews first for an appointment to have my coolant flushed on my 2002 impala they wanted $300, then I called Gault and they said $175 I made an appointment with them. I received a call from them telling me it could not be flushed someone must have added the wrong coolant and I would need to replace the radiator, pump, thermostat etc. the cost would be over $1700. I decided to take it to New York Radiator in Binghamton. They just flushed it added new coolant charged me $100 plus tax and the car is fine. If you want to get ripped off ... Read More DealerRater - Dec 4, 2021
Beware! This is the second time we have been misled, and we are totally disgusted with Gault. Our car was stalling so we took it into the service department. We were told our car needed a timing chain and there was also a code telling them there was a problem with the camshaft. Total cost would be $1,716.73. Since our engine was running very smooth, we highly doubted that was the problem. We decided to take it to the garage that we have used in the past. They listened to our car and told us that there was no way it ... Read More DealerRater - Jul 24, 2021
Do NOT go for any repairs! We continue to receive bills for repairs not made, after returning vehicle to them 3 times! Very unethical. Gault is not what it once was. They need to get mechanics that know to repair their vehicles. No stars! We have all documentation, so be sure to save paperwork if you choose to visit.
No pressure and honest upfront pricing. Everyone was friendly and helpful. Excellent dealership to do business with, for sales and service, no wonder they have so many great reviews.
I have bought several new vehicles over the years, in fact have purchased 2 at Gault in the past 6 months. Ricky C is absolutely the best salesperson I have ever worked with! I will make sure that I look for him the next time my family needs a new vehicle.
Nick T in the service department is also a superstar. He's always pleasant and positive and does the absolute best he can to meet your needs.
Jim in finance was also extremely knowledgeable, helpful and easy to work with!
I would recommend the Team at Gault Chevrolet to anyone looking ... Read More DealerRater - Jan 3, 2020
After nearly 13 years of being a loyal customer and having all our service done at Gault; their thanks to us was to make up some new rule, or enforce some old rule that we were never informed about and was never an issue in the past, and refuse to honor their commitment (tires for LIFE) to us?
And this after we continued to take our vehicle there even though they charged us over $1600.00 for two failed attempts to solve the check engine light, that is still on to this day. This also after they broke one of the pressure sensors ... Read More DealerRater - Oct 14, 2019
Just 6 months after leasing our Traverse from Gault it was totaled in an accident. The staff were wonderful helping us through this difficult time. Ricky Chesebro found us another Traverse with the options we wanted at the price we could afford. He is an awesome salesman. We look forward to dealing with them in the future. Thank you Gault and Ricky!
Nick in the service was extremely friendly and helpful! Thanks again for all the help. I will be a returning customer, and spread the word on the excellent customer service
Ricky C. was great as was the whole team of people. Very happy with everything. All very friendly would recommend them highly.Very happy with the experience.
Ricky C has great knowledge of the Silverado and he made sure I we got the right truck for what we were looking for thank you to him and Gault Chevrolet
Always trustworthy, friendly, and thorough. Scheduling of appointment was done online and was effortless. A phone call following completion of the work apprised me of the outcome. Keep up the good work!
I called my Service guy, Joe Andrews, yo see if he could squeeze me in -same day- to chk a light and do an oil change. No problem. I love these guys.
The team at the Gault Chevrolet Body Shop were outstanding! They were very friendly, courteous, helpful, and professional. The service for my car was completed when they said it would be. The workmanship for the repairs was of the highest quality. I was very pleased with the results. I recommend this team to everybody!
My wife and I dropped off my 2012 Sierra to have it upgraded to have remote start. I had already had it to you folks once before approximately 1 year ago for the same thing. At that time I was misinformed about the process. I was told the first time that all I needed were new FOBs. I purchased them and found out that there is a bypass module or something of the sort that was required, It was at that time around 200.00. So when my wife wanted to get the complete system installed she contacted you folks and set up an ... Read More DealerRater - Nov 7, 2017
Bade was the salesman and he helped me get just what I was looking for. Over all everything went very well and I was very satisfied with my dealer.
Thanks a million to Chris B. in the body shop for his wonderful help with our car accident after hitting a bear. If it wasn't for his expertise the adjuster would have missed a lot of damage. Thanks a lot Chris your an outstanding asset to Gault and General Motors.
I am very happy with the service and helpfulness of the dealership. I looked all over the area for truck prices and found Gault to have the best prices. The great thing is that it is in the same town that I live.
This was our first service on our new car. It was a very pleasant time, everyone went beyond to make sure our needs were meet. This is a first for us. Keep up the great work.
I purchased a 2017 diesel LTZ Silverado, did everything you do with a normal car deal like putting money down, signing the loan contracts and switching insurance over. Two weeks later I get a call from my insurance stating that the dealership (gault) called and requested changes be made to my insurance premiums. Of course I said xxxx no and expected a call from the dealership, nope no call until the following day, which I let go to voicemail. Within 5 minutes I then get a call from my insurance with the salesperson on the line. Requesting to change a deductible because ... Read More DealerRater - Sep 28, 2017
Joe Andrews takes care of both of my new Chevys. He does great work and I get my vehicles taken care of very quickly. They come back to me serviced and clean. They are very convenient and they make me feel like they give a xxxx. I will continue to come back.
The Sales Staff ( George and Badr) made this the easiest and most pleasant car buying experience ever! They took care of all the DMV hassles, financing and even insurance!
Purchased 3 used cars from Gault! Great experience every time! From the sales managers, to the sales staff, to the service team and and everyone in between! Would recommend Gault to any and everyone! Keep rocking it!
Always get me in and out in the time they tell me. Always treat me awesome and with a smile . They have a nice waiting room with coffee and tv.
Only negative thing is that I purchased a 50,000 dollar truck and only received free 2 car washes and 2 free oil changes.... you would expect a bit more for spending so much money on a vehicle. Other than that the sales team was great.
I bought a 2012 Silverado w 17k miles in Nov. 2015. Within 30 days I emailed the Chevy dealership that there was something wrong with the transmission. They ignored, ignored n ignored it until finally addressing it. Couple times in the dealerships having me try this and that and waste 10k miles. Finally they said they could do anything. I addressed it to GM Corp and they said best they could do is 3,000 consumer cash on top of dealership trade in which is 28k. I just paid 39k. So I continue fighting and fighting and finally get them to take it for a ... Read More DealerRater - Jun 28, 2016
Shady. Dishonest. Play number games. Trick people. Stated would pay off car plus give certain amount for trade. Added payoff amount back into car price!!! Will never go back. Save yourself the headache!
I bought a new MAlibu from Andy at Gaults and it was the best car buying experience I've ever had. The way they sold the car I was under no pressure and even dealing with my trade in was great. Andy showed me everything abut the dealership before I even sat down to buy the car. Overall I have to say the process was great all the way down to Jim getting our zero % financing. I would strongly recommend anyone to buy there, I've been to Botnick's and Mathews chevy stores and they don't even compare. ... Read More DealerRater - Feb 26, 2009